Location Manager - Pride Marine Orillia
For over 30 years, family owned and operated Pride Marine Group has been creating
personalized watercraft experiences. We don’t just sell boats—we help bring customer's
visions for a life well lived to reality by connecting them to the vessel that will take them
where they want to go.
Enjoy a rewarding career where you work on the water and sunglasses and sunblock are just
part of your daily routine! This is a year round opportunity to make customers' dreams of
owning a boat a reality.
We are currently looking for a General Manager to join our awesome team of Crew Members
at our Pride of Muskoka location in Orillia. Reporting to the Director of Sales the General
Manager is responsible for ensuring customers always receive a premium service
experience and ensuring all customer expectations are met by overseeing our day-to-day
operations. As a leader, our General Managers emulate our mission, vision and values and
possess a strong work ethic.
Provide leadership for employee relations through effective communications, coaching, training, and development
Ensure the effectiveness of employees through strategic hiring, assignment of duties, discipline, and dismissal
Ensure employees have clear goals and are aware of expectations
Plan and conduct meetings with employees to communicate sales targets, goals, and projects
Ensure all sales employees maintain a high level of product and service knowledge on an ongoing basis
Celebrate successes and foster an atmosphere of success
Administer disciplinary action in accordance with established procedures
Ensure that all employees comply with company policies, procedures, and ethical standards
Handle customer concerns, disputes and issues in a professional, courteous and timely manner
Model and champion the company's dedication to providing excellent customer service
Work with Service Manager to ensure Service achieves goals
Manage fuel dock, ensure cleanliness of all grounds and facilities
Must comply with Health and Safety policies and Standard Operating Procedures
Pleasure Craft Operator Card
Ability to effectively communicate both verbally and in writing
Three years of experience in a management role and five years of experience in a related industry
Degree in business administration, management, or a field related to the industry an asset
Effective leadership skills, with a strong focus on mentoring and motivation of employees
A well defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Ability to supervise and motivate a team to achieve and exceed their goals
Regular overtime including evenings and weekends during peak season
Interaction with customers/clients, and the public at large
Able to work in variable work environments/conditions
Our employment policies and practices ensure that we are committed to providing equal
employment opportunities in all aspects of employment without regard to any individual’s
race, religion, creed, color, national origin, ancestry, physical disability, mental disability,
medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.
Pride Marine Group is an equal opportunity employer. Accommodations are available upon
request for candidates taking part in all aspects of the recruitment process. To request an
accommodation please contact our Human Resources Department.
We thank you for your interest in Pride Marine Group, however only those selected for an
interview will be contacted.
Job Types: Full-time, Permanent
Salary: $70,000.00-$90,000.00 per year
Please email email@example.com with your resume to apply.